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Masunungure and Mbwirire

Greener Journal of  Social Sciences Vol. 6 (2), pp. 030-037, March 2016

  ISSN: 2276-7800 © 2015 GJSS

Research Paper

Manuscript Number: 012016018



Understanding Conflict and Conflict Resolution Methods in Zimbabwean Churches. The Case of Bindura Salvation Army Citadel


Masunungure C and Mbwirire J


Faculty of Applied Social Science, Zimbabwe Open University, P.O.BOX MP 1119 MT Pleasant, Harare Zimbabwe



This study sought to assess how congregants at Bindura Salvation Army Citadel understand conflict and conflict resolution methods. The study used a mixed method approach combining focus group discussions, in-depth interviews and congregant’s survey.  The study revealed that conflict was understood differently in church, understanding conflict as violence and conflict as misunderstandings. Major causes of church conflicts are doctrine differences, social and political in nature. The major conflict resolution used is counseling, mediation, negotiation and facilitation. Understanding of conflict and conflict resolutions differs on the basis of gender and level of education. The study recommended that conflict and conflict resolution be defined and understood in a way which encompasses views across both gender and education level.


Keywords: Women participation, conflict, religious conflict, conflict resolution.

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